Quick Summary
  • Working at THE BALANCE means engaging in complex clinical and human work that requires professionalism, maturity, and responsibility.
  • We work with individuals and families facing layered psychological, medical, and relational challenges.
  • This requires more than technical skill - it requires presence, ethical awareness, and the ability to work collaboratively within structured clinical systems.



CAREERS AT THE BALANCE

Working at THE BALANCE means engaging in complex clinical and human work that requires professionalism, maturity, and responsibility.

We work with individuals and families facing layered psychological, medical, and relational challenges. This requires more than technical skill – it requires presence, ethical awareness, and the ability to work collaboratively within structured clinical systems.

OUR WORKING ENVIRONMENT

THE BALANCE operates as a clinically governed institution. Care is delivered through multidisciplinary teams working within defined ethical and professional frameworks.

We value:

  • Clinical competence and experience
  • Thoughtful decision-making
  • Respect for boundaries and roles
  • Collaboration across disciplines
  • Ongoing learning and supervision

The work can be demanding. It is not designed for those seeking fast-paced environments or superficial engagement.

WHO WE LOOK FOR

We seek professionals who:

  • Are appropriately qualified and licenced within their discipline
  • Have experience working with complex clinical presentations
  • Are comfortable operating within governance and supervision structures
  • Understand the importance of discretion and confidentiality
  • Are motivated by depth of work rather than visibility

This applies across clinical, therapeutic, medical, and operational roles.

PROFESSIONAL DEVELOPMENT & SUPPORT

Working with complexity requires support. THE BALANCE is committed to providing:

  • Structured supervision
  • Multidisciplinary case discussion
  • Opportunities for professional development
  • A culture that values reflection and ethical responsibility

Professional growth is understood as ongoing, not linear.

INTERNATIONAL CONTEXT

THE BALANCE operates across multiple international locations. This requires cultural sensitivity, regulatory awareness, and adaptability while maintaining consistent clinical standards. Positions may involve collaboration across locations and disciplines.

CURRENT OPPORTUNITIES

Open positions are listed when available and reflect specific operational and clinical needs. We do not operate on continuous recruitment. Applications are reviewed carefully and selectively.

If no position is currently listed, speculative applications may be considered where expertise clearly aligns with our work.

APPLICATION PROCESS

Applications should include:

  • A current curriculum vitae
  • Relevant professional qualifications
  • A brief statement outlining interest and suitability

All applications are handled confidentially. Due to the nature of our work, background checks and verification of credentials may form part of the process.

A NOTE ON RESPONSIBILITY

Working at THE BALANCE carries responsibility toward clients, families, colleagues, and the institution itself. We take this responsibility seriously and expect the same from those who join us.

Open Positions

Reports to: Program Manager
Contract Type: Full-time / Junior level

About the Role

The Program Associate supports daily program operations to ensure efficient delivery of
rehabilitation services. This role combines operational coordination, scheduling, basic
financial administration, and therapist support, working closely with clinical, IT, and finance
teams.

Program & Operations

  • Coordinate daily program activities, schedules, and workflows
  • Support program managers with reporting, tracking, and follow-up on timelines
  • Identify and flag operational risks

Therapist Coordination

  • Coordinate interviews and onboarding for new therapists
  • Manage the career inbox and screen incoming applications
  • Maintain accurate team lists and organized shared files
  • Researching and proactively reaching out to potential therapists

Financial, Compliance & Communication

  • Support billing, invoicing, and reimbursement processes
  • Assist with documentation, reporting, and quality standards
  • Prepare updates and reports for leadership and internal stakeholders

Requirements & Profile

  • Bachelor’s degree in business administration or a related field
  • Experience in healthcare, rehabilitation, or social services is a plus
  • Strong organizational and communication skills with high attention to detail
  • Proficiency in MS Office (Excel, Word, PowerPoint)
  • Highly organized, proactive, reliable, and discreet
  • Flexible and responsive, with availability to address time-sensitive matters outside
    standard working hours when needed

Additional Information

This position is based in Lebanon. Working remotely for London, Zurich, Mallorca and
Marbella locations.
To apply, please submit your CV, cover letter, and a short video introducing yourself and
what you do to stay in balance, to career@thebalance.clinic

Location: Mallorca, London, Zurich & Marbella

About the Role


The Balance is seeking compassionate, experienced, and highly professional Personal Managers
to support our international clients during their personalized 2–8-week rehabilitation programs.
Working on a one-on-one basis, you will accompany the client throughout their stay in one of
our private luxury villas and apartments and ensure they receive the highest level of care,
structure, and support.


This role requires living on-site with the client and providing comprehensive assistance across
daily routines, therapy schedules, wellness activities, house management, and overall program
coordination. You will collaborate closely with our multidisciplinary clinical and hospitality team
through our internal communication platform, ensuring seamless delivery of treatment and
client wellbeing.
Note that this position requires availability 24/7 while assigned to a client, for the full duration
of their program.

Responsibilities

Client Support & Daily Routine Management

  • Provide continuous 1:1 support to the client throughout their stay.
  • Accompany the client to all meals, therapeutic activities, leisure moments, and
    relaxation time.
  • Join the client during walks, excursions, and airport transfers.
  • Ensure a supportive, safe, and positive environment at all times.

Program Coordination

  • Maintain and monitor the client’s personalized weekly schedule.
  • Print and communicate daily and weekly plans to the client.
  • Prepare spaces for therapy sessions and welcome team members on-site.
  • Collect feedback from therapists and include it in daily reporting.

House Management

  • Maintain a clean, organized home environment, follow protocols, and support the chef
    and housekeeping as needed to ensure the comfort of the client.
  • Manage inventory at program opening/closing and submit weekly checklists, cleaning
    reports, and maintenance or technical issue alerts.
  • Handle errands such as purchasing supplements, medicine, and household items.
  • Drive the client and coordinate car rentals or taxis when required.

Communication & Reporting

  • Write structured daily reports regarding the client’s status and relevant observations.
  • Maintain clear communication between the client and the internal team.
  • Participate in weekly online team meetings.

Medication & Inventory Oversight

  • Store and manage prescribed medication and supplements securely.
  • Ensure correct administration and monitor stock levels.
  • Communicate with the responsible doctor before supplies run low and purchase
    additional items if needed.

Client Risk, Safety & Confidentiality

  • Manage sensitive situations with professionalism and discretion.
  • Handle conflicts, risks, and concerns, escalating issues appropriately.
  • Uphold strict confidentiality at all times.

Skills and Qualifications

Required

  • High level of professionalism, maturity, and emotional intelligence.
  • Excellent communication skills and confidence with technology.
  • Ability to work and live on-site for 2–8 weeks at a time.
  • Fluent English; additional languages (Spanish, German, Italian, etc.) are an advantage.
  • Strong interpersonal skills and the ability to maintain calm in delicate situations.
  • Capacity to work independently while collaborating with a multidisciplinary team.
  • Registered freelancer in an EU country (autónomo in Spain preferred).

Preferred

  • Background or experience in psychology, mental health, or the medical sector.
  • Experience working with clients facing addiction or mental health challenges.
  • Previous experience in wellness, healthcare, or luxury service environments.

Additional Information

This role requires full-time presence in the assigned villa for the program duration.

How to Apply

To apply, please submit a CV, cover letter, and a short video introducing yourself and what you
do to stay in balance, to career@thebalance.clinic, with the subject heading “Personal Manager
application”.

If you do not see a suitable opening but still believe that you would be a good fit for us, please email the following items in English to career@thebalance.clinic with the subject heading “Open application” 
 
1. A full CV in PDF format, including a recent high-quality photo, current location and contact details 
 
2. A cover letter in PDF format, letting us know why you are interested in joining our team and how you believe you would contribute to The Balance Rehab Clinic 
 
3. Recommendation letters with contact details. 
 
Upon receipt of the above items, we will review your candidacy for potential openings. If none are available, we will keep your CV in our database for future opportunities. 
 
Unfortunately, due to the sensitive nature of our work and privacy concerns, we are unable to offer internships or visits.