THE BALANCE Rehab Clinic
Last updated: January 10th, 2026
1. Purpose of This Code
THE BALANCE Rehab Clinic (“THE BALANCE”, “we”, “us”) is committed to providing care that is ethical, clinically responsible, and grounded in respect for human dignity.
This Ethical Code & Professional Standards document outlines the principles and professional expectations that guide clinical decision-making, conduct, and institutional responsibility across all services provided by THE BALANCE.
2. Scope
This code applies to:
- clinical staff and medical professionals
- therapists, consultants, and allied health practitioners
- management and leadership where relevant to care decisions
- external collaborators acting on behalf of THE BALANCE
All individuals involved in care delivery are expected to uphold these standards.
3. Core Ethical Principles
Care at THE BALANCE is guided by the following core principles:
Respect for Individuals
We respect the autonomy, dignity, privacy, and lived experience of each individual. Care is personalized and responsive to individual needs, values, and cultural context.
Beneficence & Non-Maleficence
We aim to act in the best interests of individuals while avoiding harm. Clinical decisions are made with careful consideration of potential benefits and risks.
Integrity & Honesty
We communicate transparently, avoid misleading claims, and engage honestly with clients, families, and professionals regarding suitability, limitations, and outcomes.
Responsibility & Accountability
We recognize our professional responsibility for the care we provide and maintain accountability through governance, supervision, and review.
4. Professional Competence
Professionals at THE BALANCE are expected to:
- work within the scope of their training and qualifications
- maintain appropriate licensure or professional registration
- engage in ongoing education and professional development
- seek consultation or supervision where appropriate
Care is delivered by multidisciplinary teams to ensure clinical breadth and oversight.
5. Clinical Decision-Making
Clinical decisions are guided by:
- individual assessment and clinical judgement
- evidence-informed practice
- ethical considerations
- proportionality and appropriateness
No intervention is applied uniformly or without consideration of individual context.
6. Boundaries & Dual Relationships
Professionals maintain clear therapeutic and professional boundaries.
THE BALANCE does not permit:
- exploitative or inappropriate relationships
- conflicts of interest that compromise care
- misuse of power or influence
Boundaries are respected both during and after the therapeutic relationship.
7. Consent & Autonomy
Care is provided with informed consent, as outlined in our Informed Consent for Therapy.
Individuals have the right to:
- participate actively in decisions
- ask questions
- refuse or withdraw from interventions
Respect for autonomy is balanced with professional responsibility and safety considerations.
8. Confidentiality & Information Handling
Confidentiality is a fundamental ethical obligation and is governed by our Confidentiality Policy.
Information is accessed and shared only:
- on a need-to-know basis
- with appropriate consent
- where legally or ethically required
9. Safeguarding & Duty of Care
Professionals at THE BALANCE are attentive to safeguarding concerns and duty-of-care responsibilities.
Where risk of serious harm is identified, appropriate steps are taken in accordance with ethical and legal obligations, prioritising safety while respecting individual rights.
10. Professional Conduct & Respect
All professionals are expected to:
- act respectfully toward clients, families, colleagues, and partners
- avoid discrimination, harassment, or abuse
- engage constructively in multidisciplinary collaboration
Professional disagreements are addressed respectfully and responsibly.
11. Ethical Oversight & Governance
Ethical practice at THE BALANCE is supported through:
- clinical governance structures
- supervision and peer consultation
- review of complex or sensitive cases
- institutional policies and procedures
Concerns regarding ethical conduct may be raised through appropriate internal or formal channels.
12. Relationship to Other Policies
This Ethical Code should be read alongside:
13. Updates to This Code
This Ethical Code & Professional Standards document is reviewed periodically to reflect evolving professional standards, ethical guidance, and institutional practice.
14. Contact Information
For questions regarding this Ethical Code:
THE BALANCE Rehab Clinic
Email: legal@thebalance.clinic
