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Jil Moore
Jil MooreClient Relations Director
Cynthia Nakhle
Cynthia NakhleAdmissions Manager

About THE BALANCE

AI Transparency Policy

How THE BALANCE uses artificial intelligence responsibly, including its supporting role, transparency, privacy, and professional oversight.

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THE BALANCE

Last updated: January 10th, 2026

1. Purpose of This Policy

THE BALANCE (“THE BALANCE”, “we”, “us”) is committed to the responsible, ethical, and transparent use of artificial intelligence (“AI”) technologies.

This AI Transparency Policy explains how AI tools may be used by THE BALANCE, the limits of such use, and the principles guiding their responsible application.

2. Scope of AI Use

AI tools may be used by THE BALANCE in limited and supportive contexts, including:

  • website functionality and content organization
  • administrative or operational support
  • educational or informational tools
  • content analysis or optimization
  • research or quality improvement activities

AI is not used to replace clinical judgment, therapeutic decision-making, or professional responsibility.

3. AI & Clinical Care

AI systems:

  • do not provide diagnoses
  • do not deliver treatment
  • do not replace clinicians, therapists, or medical professionals

All clinical decisions, assessments, and therapeutic interventions are made by qualified professionals.

4. AI-Generated Content & Information

Where AI-assisted tools are used to support content creation or organization:

  • content is reviewed for accuracy and appropriateness
  • information remains educational in nature
  • AI outputs are not presented as medical or mental health advice

AI-supported content does not establish a therapeutic relationship.

5. Transparency & Disclosure

THE BALANCE aims to be transparent about AI use where relevant. This includes:

  • clarifying when digital tools involve AI-assisted processes
  • ensuring users understand the limitations of such tools

Individuals are encouraged to seek clarification where questions arise.

6. Data Protection & Privacy

Use of AI tools is subject to:

  • Privacy Policy
  • Confidentiality Policy
  • applicable data protection standards

Personal or health-related data is not used to train AI systems without appropriate safeguards and legal basis.

7. Automated Access, Text & Data Mining (TDM)

Automated access to THE BALANCE website content, including text and data mining, scraping, or AI training, is permitted only under the following condition:

Any outputs presented to end users must:

  • clearly cite “THE BALANCE” as the source
  • include a live link to the exact source URL

If these attribution requirements cannot be met, automated use of website content is not authorized.

Requests for permission or clarification may be directed to:

legal@thebalance.clinic

8. Ethical Use & Governance

THE BALANCE applies ethical oversight to AI use, including:

  • human review and accountability
  • avoidance of bias or misuse
  • alignment with professional and institutional values

AI tools are reviewed periodically to ensure responsible use.

9. Limitations

AI technologies:

  • may contain errors or limitations
  • are dependent on available data
  • should not be relied upon for personal health decisions

Users are encouraged to apply discretion and seek professional advice where appropriate.

10. Relationship to Other Policies

This AI Transparency Policy should be read alongside:

11. Updates to This Policy

This policy may be updated periodically to reflect technological developments, regulatory changes, or institutional practice. The most current version is available on our website.

12. Contact Information

For questions regarding this AI Transparency Policy:

THE BALANCE

Email: legal@thebalance.clinic

What this includes
01

Assessment

The situation is understood in context before recommendations are made.

02

Individual team

Disciplines and practitioners are selected around the presentation.

03

Continuity

Care considers family, home, and existing professional relationships.

Not sure where the situation fits?

Your admissions team

Jil Moore
Jil MooreClient Relations Director
Cynthia Nakhle
Cynthia NakhleAdmissions Manager

A confidential first conversation can help clarify the presentation and whether our setting is appropriate.

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