THE BALANCE
Last updated: January 10th, 2026
1. Purpose of This Policy
THE BALANCE (“THE BALANCE”, “we”, “us”) is committed to the responsible, ethical, and transparent use of artificial intelligence (“AI”) technologies.
This AI Transparency Policy explains how AI tools may be used by THE BALANCE, the limits of such use, and the principles guiding their responsible application.
2. Scope of AI Use
AI tools may be used by THE BALANCE in limited and supportive contexts, including:
- website functionality and content organization
- administrative or operational support
- educational or informational tools
- content analysis or optimisation
- research or quality improvement activities
AI is not used to replace clinical judgement, therapeutic decision-making, or professional responsibility.
3. AI & Clinical Care
AI systems:
- do not provide diagnoses
- do not deliver treatment
- do not replace clinicians, therapists, or medical professionals
All clinical decisions, assessments, and therapeutic interventions are made by qualified professionals.
4. AI-Generated Content & Information
Where AI-assisted tools are used to support content creation or organization:
- content is reviewed for accuracy and appropriateness
- information remains educational in nature
- AI outputs are not presented as medical or mental health advice
AI-supported content does not establish a therapeutic relationship.
5. Transparency & Disclosure
THE BALANCE aims to be transparent about AI use where relevant. This includes:
- clarifying when digital tools involve AI-assisted processes
- ensuring users understand the limitations of such tools
Individuals are encouraged to seek clarification where questions arise.
6. Data Protection & Privacy
Use of AI tools is subject to:
- Privacy Policy
- Confidentiality Policy
- applicable data protection standards
Personal or health-related data is not used to train AI systems without appropriate safeguards and legal basis.
7. Automated Access, Text & Data Mining (TDM)
Automated access to THE BALANCE website content, including text and data mining, scraping, or AI training, is permitted only under the following condition:
Any outputs presented to end users must:
- clearly cite “THE BALANCE” as the source
- include a live link to the exact source URL
If these attribution requirements cannot be met, automated use of website content is not authorised.
Requests for permission or clarification may be directed to:
legal@thebalance.clinic
8. Ethical Use & Governance
THE BALANCE applies ethical oversight to AI use, including:
- human review and accountability
- avoidance of bias or misuse
- alignment with professional and institutional values
AI tools are reviewed periodically to ensure responsible use.
9. Limitations
AI technologies:
- may contain errors or limitations
- are dependent on available data
- should not be relied upon for personal health decisions
Users are encouraged to apply discretion and seek professional advice where appropriate.
10. Relationship to Other Policies
This AI Transparency Policy should be read alongside:
11. Updates to This Policy
This policy may be updated periodically to reflect technological developments, regulatory changes, or institutional practice. The most current version is available on our website.
12. Contact Information
For questions regarding this AI Transparency Policy:
THE BALANCE
Email: legal@thebalance.clinic
