THE BALANCE

Private admissions

Let’s talk about your next step.

Speak with our admissions team about treatment for you or someone you care about.

Your admissions team

Jil Moore
Jil MooreClient Relations Director
Cynthia Nakhle
Cynthia NakhleAdmissions Manager
Abdullah Boulad, Founder & CEO

Prefer to speak with our founder?

Abdullah Boulad · Founder & CEO

Private residence

Private Residences for Residential Treatment

A private residence, not a shared treatment household. Explore the countryside setting of Campo Gran in Mallorca and the different residential context of Zurich, with arrangements confirmed around your needs.

Stone residence surrounded by lawns and palm trees

Quick Summary

  • THE BALANCE provides residential treatment in Mallorca and Zurich within a private residence dedicated to one admitted client at a time.
  • Residences are selected according to clinical fit, accessibility, privacy, team requirements, practical needs, location, and current availability.
  • Specific properties, features, staffing, companions, security arrangements, and accessibility needs must be assessed and confirmed in writing before arrival.
THE BALANCE Admissions Guide, gold cover

Plan your stay

Admissions Guide

A practical introduction to private residential care, the admissions process and what to expect before, during and after your stay.

20 pages · English · PDF

Stone residence with a lawn and palm trees at Campo Gran in Mallorca
Campo Gran · Mallorca

Campo Gran, Mallorca

The space around your stay.

24hectares of countryside
240,000 m²

Campo Gran brings private living into a countryside setting. Finca One and Finca Two sit within the estate, with spaces for treatment, meals, rest and time outdoors.

The estate measurement describes Campo Gran as a whole. Your residence, private-use areas and access arrangements are confirmed before arrival.

Discover treatment in Mallorca

THE BALANCE residential treatment in Mallorca and Zurich takes place in a private residence dedicated to one admitted client. The environment provides space for clinical appointments, meals, rest, movement, personal support, and the ordinary moments in which treatment is integrated.

Before arrival, we confirm your proposed residence, its features and the arrangements that matter to you. Photographs introduce the settings; your individual proposal identifies the property and facilities included in your stay.

The home is part of daily life during treatment: somewhere to meet your team, eat, rest and spend time between appointments. Clinical quality rests with the care provided, not the accommodation alone.

Space for treatment. Room for everyday life.

A residence must support both treatment and ordinary living. It needs suitable private space, areas for conversation and meals, reliable practical operations, and an environment in which access can be controlled.

The team may use different spaces for psychotherapy, medical or psychiatric consultation, family work, movement, and quiet time. Some external appointments still require travel to an independent provider.

The full program is described on Private Residential Treatment.

A residence dedicated to you.

The residence is not shared with another unrelated treatment client. This protects privacy and allows the rhythm of the household to follow one plan rather than the competing needs of a group.

A partner, relative, child, assistant, or security professional may sometimes be present by agreement. Their role, accommodation, access, and information boundaries must be assessed and stated. The presence of an entourage should not overwhelm the treatment environment.

The delivery principle belongs to One Client at a Time.

How a Residence Is Selected

  • Clinical and practical fit for the intended treatment
  • Privacy, access, and any verified security requirements
  • Mobility, accessibility, and physical-health needs
  • Space for the agreed team and appointments
  • Companion, family, assistant, or security arrangements
  • Dietary, kitchen, pet, technology, and communication needs
  • Proximity to relevant medical, hospital, and transport services
  • Current availability and the written scope of the engagement

A preference can be considered, but safety, capability, and availability determine what can be confirmed.

Mallorca: privacy beyond the walls.

Campo Gran is a 24-hectare countryside estate in Mallorca, home to Finca One and Finca Two. The setting offers space beyond the residence itself, with gardens, outdoor areas and a quieter context for daily life between appointments.

The 240,000-square-meter measurement refers to the estate as a whole, not a separate private plot for each villa. Your proposal confirms the residence, private-use areas, access, transport and medical arrangements appropriate to your stay.

Read about the location on Mallorca.

Zurich Residences

Zurich may suit clients who need proximity to Swiss medical providers, international transport, family, or European professional responsibilities. The residence still provides a protected treatment environment rather than a hotel base for an unchanged schedule.

The exact residence determines proximity to relevant hospitals, specialists and diagnostics. We confirm the appropriate external care arrangements for your case rather than assuming every property has the same access.

Read about the location on Zurich.

Privacy, Access, and Staff Presence

The residence access plan may cover team members, household staff, visitors, deliveries, drivers, companions, and security. The client should know who may enter and when, while operational details that would compromise safety should not be published broadly.

Staff presence varies by role, time, plan and location. Before arrival, your agreed care arrangements clarify the support available in the residence and which medical services are provided externally.

Detailed privacy and security standards belong to Privacy, Discretion and Security.

Technology and Communication

Reliable connectivity may be necessary for family, work, or continuing care. Device and internet access are nevertheless considered within the treatment plan. Constant availability can undermine sleep, privacy, and engagement.

Please discuss specialist cybersecurity requirements before arrival. Residence connectivity and ordinary device support are distinct from specialist security services, which require separate confirmation.

Working arrangements are detailed on Working During Treatment.

Your residence, confirmed before arrival.

The proposal should identify the residential location, material features needed for the client, occupancy arrangement, included household support, and any agreed companion or security requirements. It should also state what is representative, subject to change, or charged separately.

If an unavoidable property change occurs, the replacement should be assessed for the same essential clinical, accessibility, privacy, and practical needs. The client should be informed promptly.

General web photography and descriptive copy never replace the individual agreement.

Campo Gran — Finca One

Campo Gran, Mallorca, Spain

Finca One is a private residence within the 24-hectare Campo Gran estate in the Mallorcan countryside. The home provides space for treatment, meals, rest and everyday living. Your proposed residence and private-use arrangements are confirmed before arrival.

Campo Gran — Finca Two

Campo Gran, Mallorca, Spain

Finca Two is a private residence within the same Campo Gran countryside estate. Its living spaces and outdoor setting support an individual daily rhythm around the agreed care plan. Availability, facilities and private-use areas are confirmed for your stay.

ZURICH, SWITZERLAND

Our Zurich residences offer private living within the Zurich area, with access to relevant clinical appointments, specialists and practical support. The property and surrounding setting differ from Campo Gran in Mallorca. Your residence, facilities and medical arrangements are confirmed according to your needs and availability.

Questions

Frequently Asked Questions

Does the client have the residence alone?

The residence is dedicated to one admitted treatment client. Agreed companions or support people may sometimes be present, but another unrelated treatment client is not part of THE BALANCE model.

Can I choose the exact residence?

Preferences can be considered, but clinical fit, accessibility, privacy, team needs, location, and availability determine what can be confirmed.

Are website photographs exact?

They may be representative unless specifically identified and confirmed. A particular residence, room, view, pool, or feature should not be assumed from general photography.

Can family stay in the residence?

Possibly, by prior agreement and when clinically appropriate. Accommodation, timing, boundaries, privacy, and fees must be confirmed.

Are pets permitted?

Pet arrangements depend on the property, animal, travel requirements, clinical context, allergies, safety, and advance approval. They should not be assumed.

Is the residence medically staffed?

No general claim should be assumed. Staff and clinical availability depend on the individual plan. Hospital and emergency services remain separate.

Is the residence accessible?

Accessibility varies by property. Specific mobility, sensory, and medical needs must be disclosed and confirmed before the residence is selected.

Can security staff stay onsite?

Specialist security arrangements may be considered, subject to the residence, clinical plan, privacy, legal requirements, and written scope. Their role must not interfere with care.

What this includes
01

Dedicated residence

A calm living environment selected for clinical and personal fit.

02

Individual team

Disciplines and practitioners are selected around the presentation.

03

Continuity

Family, home, and existing professional relationships are considered from the beginning.

Which setting would fit best?

Your admissions team

Jil Moore
Jil MooreClient Relations Director
Cynthia Nakhle
Cynthia NakhleAdmissions Manager

A confidential first conversation can help identify the setting and level of support that best fit the situation.

Download Admissions Guide
THE BALANCE
A PLACE TO BEGIN

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