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Leadership and team
Jil Moore
Jil Moore is Client Relations Director at THE BALANCE. She leads a team supporting communication between clients, families and care professionals, from the first enquiry through the stay and transition home.
Expertise
- Client experience and admissions coordination
- Communication with clients and families
- Aftercare and referral coordination
Approach
Jil Moore is Client Relations Director at THE BALANCE. She leads a team supporting communication between clients, families and care professionals, from the first enquiry through the stay and transition home.
Her role focuses on clarity, privacy and continuity. She helps coordinate practical arrangements, supports communication with loved ones and works with referral partners on aftercare. Her background in design and visual communication, together with yoga teacher training, informs her attentive and personal approach to the client experience.
Education
- BA in Design and Visual Communication, SRH Berlin School of Design and Communication
- 500-hour Yoga Teacher Training, Zuna Yoga
Watch and listen
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Family Visits
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Admissions process
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