- At THE BALANCE, personal care management provides structured, consistent support throughout the treatment process.
- Its purpose is not to replace clinical relationships or promote dependency, but to ensure continuity, clarity, and stability across daily life, treatment engagement, and practical needs.
- Personal care management operates within clear clinical boundaries and governance.
At THE BALANCE, personal care management provides structured, consistent support throughout the treatment process. Its purpose is not to replace clinical relationships or promote dependency, but to ensure continuity, clarity, and stability across daily life, treatment engagement, and practical needs. Personal care management operates within clear clinical boundaries and governance.
A SINGLE POINT OF CONTINUITY
During treatment, individuals often interact with multiple professionals and services. Personal care management ensures:
- continuity across disciplines
- clear communication and coordination
- consistency in daily structure
- reduced fragmentation or confusion
This single point of coordination supports emotional safety and practical stability.
ROLE OF THE PERSONAL CARE MANAGER
The personal care manager acts as a structured, supportive presence. Their role may include:
- coordinating daily schedules
- supporting transitions between activities
- addressing practical concerns
- observing and responding to emerging needs
- facilitating communication with the broader team
They do not replace therapists, clinicians, or medical staff.
SUPPORT WITHOUT DEPENDENCY
Personal care management is designed to support autonomy, not dependency. This includes:
- encouraging self-regulation
- maintaining appropriate boundaries
- avoiding over-reliance
- supporting gradual independence
The aim is to strengthen capacity, not create reliance.
INTEGRATION WITH CLINICAL CARE
Personal care management operates in close coordination with the clinical team. This ensures:
- alignment with treatment goals
- awareness of pacing and readiness
- consistency in boundaries and expectations
- appropriate escalation of concerns
Clinical oversight guides all involvement.
SUPPORT DURING TRANSITIONS
Transitions are often the most vulnerable moments in care. Personal care management supports:
- arrival and orientation
- movement between treatment phases
- preparation for reintegration
- coordination with aftercare planning
Predictability during transitions supports regulation and trust.
DISCRETION & CONFIDENTIALITY
Discretion is fundamental to personal care management. This includes:
- respectful handling of personal information
- private and professional communication
- adherence to confidentiality standards
- sensitivity to individual circumstances
Support is delivered quietly and respectfully.
WHAT PERSONAL CARE MANAGEMENT IS – AND IS NOT
It is:
- structured support
- coordination and continuity
- clinically aligned assistance
It is not:
- personal assistance or lifestyle service
- unrestricted concierge support
- decision-making on behalf of the individual
- a substitute for therapeutic work
FREQUENTLY ASKED QUESTIONS
Is personal care management mandatory?
It is part of the care structure and tailored to individual needs and intensity of treatment.
Does this reduce independence?
No. The aim is to support stability while strengthening self-regulation and autonomy.
Is this different from concierge services?
Yes. Personal care management exists to support treatment, not lifestyle preferences.
